NEW SERVICE! See the new page at Computer
Services Remote Help I can remotely control your
PC (with your permission) to adjust configuration settings and perform routine maintenance. There are two ways I can accomplish
this:
1. Users with Windows XP can
ask me for help directly from their help menu in Windows by sending
their request to help@bernster.net.
(Directions
for requesting help) I will respond with
a request to take control of your system. Once you grant me control
I will be able to work
as if I was sitting at your desk! This
works best if you have a broadband Internet connection (cable or DSL). 2. Users with older Windows,
can still get remote control, but it will have to be throughMicrosoft
NetMeeting. If you don't have it installed, it is easy to download
and install
and I can walk you through configuration over the phone. Still need
a broadband Internet
connection for this to work well. Ask for help by calling or sending
an e-mail to
