Make sure to visit our website, 
which offers steadily low prices on our wide selection of brands!
www.shadesaver.com

FREQUENTLY ASKED QUESTIONS

Are the sunglasses you sell authentic?
How can you sell your sunglasses at such low pricing?
What is your return policy on sunglasses purchased in auction?
Do you carry any other sunglass lines of interest?
What payment methods do you accept?
How do you ship?

 

Are the sunglasses you sell authentic?     TOP

Yes! All of the sunglasses and other merchandise offered by us is 100% guaranteed to be authentic, first-quality licensed product and will be shipped to you in its original full retail packaging. We do not sell knock-off, replica or look-alike products of any kind. 

How can you sell your sunglasses at such low pricing?     TOP

We make large quantity, buyout, bankruptcy and liquidation purchases and have relationships with many sunglass manufacturers and distributors. We regularly import and buy in bulk on a cash basis and pass on the savings to you! 

What is your return policy on the sunglasses purchased in auction?     TOP

All of our sunglasses are 100% guaranteed to be received as advertised in our listings. In the event a product is received damaged or defective, we will be pleased to replace the product at our expense. Due to our deep discount pricing and the nature of the auction selling environment, we are not able to refund purchases due to dislike or poor fit. Our small margins unfortunately do not allow us to operate profitably with a liberal return policy.

Do you carry any other sunglass lines?     TOP

Yes, we are a full service optical retailer and carry just about every sunglass line available. Please feel free to contact us if you are looking for a specific pair of sunglasses. You can also visit us at our online optical website www.shadesaver.com. We offer the lowest pricing and the highest level of customer service that can be found on the internet!


What payment methods do you accept?     TOP
 

We gladly accept payment via Billpoint, Paypal, Bidpay, money order cashier's check or cash. We will also accept personal checks, but reserve the right to hold shipment until the funds clear our bank. Exceptions to this hold policy are made if the buyer is a repeat customer or has feedback to reflect that they are a responsible eBay user. Mailed funds can be sent to us at the following address:


The CyberMarketing Group, Inc.
226 N West Avenue
Suite #102
Elmhurst, IL 60126

Please be sure to include the auction number along with your legible shipping address. 

We ask that you please pay in a reasonable time frame and promise to return the favor by quickly processing and shipping your order when received.

How do you ship?     TOP

Orders are professionally packaged and are shipped via Priority Mail with Delivery Tracking/Confirmation if shipped to a U.S. address. International orders are shipped via Air Mail in an indestructible mailing carton to insure safe delivery of the product to the customer. We usually ship next business day after certified funds are received by us.


Our goal is to provide you with an enjoyable shopping experience and to offer you the very best value available on authentic, name-brand sunglasses. We look forward to earning your business and want to thank you for viewing our Frequently Asked Questions page. If you should have any additional questions or concerns, please contact our We Care team at computerboy@prodigy.net for immediate assistance.

Best of luck with your bids!

Andrew P. Hortatsos
President
The CyberMarketing Group, Inc.
www.shadesaver.com

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