To deliver on the goals of XP it is important that feedback is rapid. Many of the XP practices focus on keeping the feedback loops rapid (automated tests, on-site customer, short iterations, ...)
Feedback is used in many ways in XP. Feedback between developers, Feedback from developers to customers. Feedback from customers to developers.
One of the goals of XP is to make the development process transparent. There should no time when the customer doesn't know the state of the developing system.