1:58 PM 4/8/2007
Machine Uncle Johns dell laptop 
inspiron 8120
s/n fr4fd81

-printer 
dell photo printer 720
service tag 5rwkf71

2:12 PM 4/8/2007 dsl insternet connection slow  it runs in burst
ran verizon dsl optmizer  

8002235546

150686898 trouble ticket
home veron net
infospeed.verizon.net 

7:59 AM 7/28/2007 installed new dell printer dell photo