Other Hotlines and Helplines

The following New York City hotlines and helplines provide crisis intervention, advocacy and legal information.

Building Complaints:

Bronx (718)-579-6906
Brooklyn (718)-802-3681
Manhattan (212)-312-8530
Queens (718)-520-3402
Staten Island (718)-816-2211
All boros (nights/weekends) (212)-312-8298

Helplines:

• Abortion: Women's Healthline (212/718) 230-1111; Planned Parenthood (212) 965-7000 (up to 20 weeks); Outside NYC Abortion Federation Hotline 1-800-772-9100

• Adoptive Parent Recruitment Hotline - 212-676-9474; Outside NYS call toll-free 877-676-WISH

• Animals: Spay/Neuter/Adopt 1-888-SPAY-NYC

• Child Support Enforcement (212)-226-7125

• Crime Stoppers Tip Line - 1-800-577-TIPS; Spanish 1-888-57-PISTA

• Crime Victims' Services - Safe Horizon - (212)-577-7777

• Day Care Referrals (718)-367-5437 (FOR KIDS)

• Dumping, Illegal - Complaints - (212)-219-8090

• Fire Hazards - Complaints - (718)-999-2541

• Foster Care Services (212)-676-7610/1

• Fraudulent claims and lawsuits against NYC - Report them to the NYC Comptroller's Office (212) 669-4600

• Gay Men's Health Crisis (GMHC) - (212)-807-6655

• Head Start Services - (718)-260-708

• Health Insurance for Low-Income New York Families (Healthplus) 1-877-9FHPLUS

• Heat and Hot Water Complaints - (212)-960-4800

• Metropolitan Transit Authority (MTA ) Travel Advisory Center - (212)-330-1234

• Missing Persons - Case Status -1-646-610-6914

• NYC Administration for Children's Services (ACS - formerly CWA, formerly BCW) 877-KIDSNYC (543-7692) ACS Parents' and Children's Rights Unit (212) 676-9421 - For parents, children, foster parents or concerned third parties involved with ACS who need help with a child protective case, or who want to order a copy of the ACS publication "Parents' Rights Handbook"

• NYC Civilian Complaint Review Board (CCRB) - Police Brutality Complaints- 1-800-341-2272 (CCRB)

• NYC Department for the Aging Senior Citizens Helpline - (212)-442-1000

• NYC Department of Buildings - Complaints and Applications - (646)-248-8000

• NYC Department of Consumer Affairs - Complaints - (212)-487-4444

• NYC Department of Employment Job Training/Placement Services for Job-Seekers and Employers (212)-442-2595

• NYC Department of Environmental Protection (DEP) Helpline - Air, Water (including fire hydrants) , Noise and Hazardous Materials Complaints - (718)-337-4357

• NYC Department of Health - To report infection as the result of unlicensed medical treatment 1-877-NYC-DOH7 (692-3647)

• NYC Department of Housing Preservation and Development Central Heat and Hot Water Complaint Line - (212)-824-4328 (HEAT)

• NYC Office of Emergency Management Cooling Centers - Call 1-800-4COOLNY (1-800-426-6569) for the location of the summer cooling center nearest you

• NYC Department of Parks and Recreation - Information and Complaints regarding NYC Parks 1-800-201-7275 (201-PARK)

• NYC Department of Transportation

• Midtown Traffic - 1-877-DOTMOVE
• Traffic Lights (212)-CALL-DOT
• Street Signs/Street Cleaning Rules - (212)-CALL-DOT
• Sidewalk Complaints - (212)-CALL-DOT
• Potholes - (212)-CALL-DOT

• NYC Human Resources Administration (HRA) Infoline (718)-291-1900

• NYC HRA/AIDS Services (HASA) Service Line - (212)-971-0626

• NYC Mayor's Action Center - When you can't get help anywhere else - (212) 788-9600

• Mayor's Office for People with Disabilities (212)-788-2830; TTY (212(-788-2838

• NYC Mayor's Voluntary Action Center (212)-788-7550 - for additional listing

• NYC Parking Violations Bureau Helpline 718-422-7800; TTY 718-802-3555

• NYPD Officer Shot - 800-COP-SHOT

• New York State Relay Operator 1-800-662-1220 - to reach any City Agency

• Organized Crime Control Bureau Drug Line 1-888-486-7867

• Operation Gunstop 1-866-GUNSTOP

• Parking Violations (212)-477-4430

• Pest Control (212)-442-9666

• Rape and Sexual Abuse (212)-267-RAPE

• Recycling/Refuse Pick-Up (212)-219-8090

• Runaways/Homeless Youth (212)-676-8256

• Taxes (718)-935-9500

• TTY Lines (212)-788-9600

• Youthline - 24/7 toll-free confidential, anonymous youth hotline - 1-800-246-4646; TDD 1-800-246-4699

Hotlines:

• AIDS - Counseling and Referral Hotline - HRA - 1-800-541-2437

• AIDS Hotline - HRA - 1-800-825-5448

• Arson Hotline (NYFD) 1-800-FIRE-TIP or (718)-722-3600

• Asthma Hotline 1-877-278-4620

• Child Abuse/Neglect Hotline (NYS Central Registry) 1-800-342-3720; Outside New York State 1-518-474-8740; TDD 1-800-638-5163

• Crime Victims' Hotline - Safe Horizons - (212)-577-7777

• Domestic Violence Hotline 1-800-621-HOPE

• Drug Hotline 1-888-374-3784 (DRUG)

• Elder Abuse Hotlines (212) 227-1227; (212) 442-3103

• Eviction Hotlines - New York City Civil Court, Housing Court Division
  
  • Bronx (718)-466-3005; 3020
  • Brooklyn (718)-643-7916,7529,7578
  • Manhattan (212)-374-8411,8412,8616
  • Queens (718)-262-7145
  • Staten Island (718)-390-5420

• Immigration Hotline (718)-899-4000

• Inmate Release Status Hotline- Information and Notification for Crime Victims - 24/7 -1-888-846-3469 (VINE4NY). (For further information about the VINE Program for crime victims, visit the Department of Corrections Website)

• Fire/Police Emergency Hotline 911

• Graffiti Hotline (212)-374-5914

• LIFENET Hotline - mental health emergencies (24/7) 1-800-543-3638; En Espanol: AYUDESE (877)-298-3373)

• Mental Health Crisis Intervention Line (9/2/5/M/2/F) (212)-219-5380

• NYC Commission on Human Rights Bias Hotline (212)-662-2427
  
  • Discrimination Hotline - (212) 306-7450

• NYC Department of Environmental Protection Water and Sewer Hotline (718)-595-7000

• NYC Department of Health Lead Poisoning Hotline (212)-226-5323 (BAN LEAD)

• NYC Department of Homeless Services Emergency Hotline - Emergency shelter for families and individuals - 1-800-994-6494

• NYC Department of Housing Preservation and Development
  Affordable Housing Hotline - (212) 863-5610 (English) or (212)-863-5620 (En Espanol)

• NYC Department of Transportation Hotline (212) or (718)-225-5368 (CALL-DOT)

• NYC Department of Transportation Towed Vehicles Hotline - Find and Recover (212)-869-2929 (TOW-AWAY)

• NYC Department of Sanitation Action Line (212)-219-8090

• NYC Human Resources Administration Home Energy Information Hotline - (212)-442-6000

• NYC Mayor's Office Anti-Graffiti Task Force Hotline
  
  • To report graffiti vandalism in progress (212)-374-5914
  • To report graffiti vandalism in a NYC public park 1-800- 201-PARK
  • To report graffiti vandalism on street signs or highways (212)-or (718)-CALL-DOT
  • To report graffiti vandalism on City-owned residential buildings (212)-863-7064

• NYC Mayor's Office to Combat Domestic Violence Domestic Violence Hotline 1-800-621-4673

• NYC Parking Violations Bureau Hotline - (718)-422-7800; TTY: 718-802-3555

• Poision Control Center (212)-764-7667 (212-POISONS) or 1-800-222-1222

• NYPD Anti-Terrorism Hotline 1-888-NYC-SAFE (692-7233)

• NYPD Quality of Life Hotline 1-888-677-LIFE

• NYPD Rape and Sexual Abuse Hotline (212)-267-7273

• Parent Hotline - Prevention Information Resource Center (24/7) 1-800-342-7472

• Safe Horizon Rape, Sexual Assault & Incest Hotline- (formerly Victims' Services) (212)-227-3000

• Sex Crimes Hotline 1-212-267-RAPE

• Suicide Hotline 1-800-LIFENET

• Taxi and Limosine Commission Taxi Hotline - 24/7 - To complain about a taxi driver -(212)-676-1000 or (212) NYC-TAXI

• Victims' Services (now Safe Horizon) - (212)-577-7777

• Workforce 1 Hotline - Employment/counseling services for employees and job seekers - 1-866-562-7693 (JOBS-NYC)

• Totline - Hotline for mothers of babies with problems (9/2/4) 1-800-577-2229