WORK
EXPERIENCE
2000-Present DAVIS GRAHAM & STUBBS
Computer On Site Help Desk Technician
1995-Present NOSE COMPUTERS
Computer Trainer and Consultant
1997-1999
IBM GLOBAL SERVICES
Computer Service Help Desk Technician
1996-1997 SYKES ENTERPRISES INC.
Computer Help Desk Technician
1990-1991 BAYSHORE INCORPORATED
Manager of Bellaire Apartments
1988-1996 SEARS ROEBUCK AND CO.
Commission Sales Associate
1986 - 1988 TARGET STORES
Sales Associate
TECHNICAL QUALIFICATIONS
CERTIFICATION:
CompTIA A+ Certified Professional
OPERATING SYSTEMS:
DOS · Windows 3.1x. · Windows 95 & 98.
SOFTWARE: MS Office · WordPerfect · Quatro Pro · Paradox · Netscape · Internet Explorer · Lotus Notes · cc:Mail. · Exchange · Outlook ·
McAfee Anti-Virus ·
Mcafee Help Desk. · Action Request System. ·
iManage - Knowledge of Visual Basic and C++
HARDWARE: Desktop IBM and Compatible PC’s
including Gateway, Compaq and Packard Bell ·
Laptop IBM and compatible PC’s including
Toshiba, Dell, and Compaq.
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Objective: To obtain a Hands-On
desktop hardware and software support position, that will
utilize my communication, troubleshooting, and organizational
abilities with interests in user training, entry level networking,
Internet support and web design.
To the Left is my
RESUME AT A GLANCE
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