COURSE DESCRIPTION FOR
BOOST YOUR COMMUNICATION SKILLS USING MICROSOFT OFFICE
DESCRIPTION
Is excellent communication one of your goals as a professional?
Then this course is your chance to discover how Microsoft Office can help
you. You will see how to use Microsoft Office and AOL Instant Messenger
to improve inter-office communications. This class is instructor-led with
plenty of hands-on activities. You can also bring your own files to experiment
with. Learn to:
- Identify the basics of effective communication and include
a feedback loop in messages.
- Create an online resume using Word.
- Design a slide show for optimum visual impact and rehearse
the presentation in PowerPoint.
- Send and receive instant messages and conduct a real-time
meeting in a chat room.
LENGTH
One four hour session.
PREREQUISITES
You should be familiar with the software packages included
in Microsoft Office as well as the Internet. You must also have a good understanding
of basic Microsoft Windows, file management and personal computers.
SPECIFIC CLASS CONTENT
Lab 1: Identify the basics of effective communication
Identify the basics
Consider the components
One- and two-way communication
Identify the meaning of the message
Examine some scenarios
Include a feedback loop
Lab 2: Use Word to enhance your business writing
Write for the reader
Create an online resume
Design a resume for the Web
Post it to the Web
Lab 3: Visualize your message
Presentation basics
Design for visual impact
Take time to rehearse
Lab 4: Conduct real-time meetings with AOL Instant Messenger
Set up an account
Create a Buddy List
Communicate in real time
Hold a meeting
Tips for effective email
NECESSARY SOFTWARE AND HARDWARE
- Word 97 or Word 2000 with Web Page Authoring Tools installed.
- PowerPoint 97 or 2000.
- Outlook Express 5.
- Microsoft Internet Explorer 5 installed and configured.
- A live Internet connection.
- AOL Instant Messenger from www.aol.com. This is a free
download.
- A printer (optional). However, you must have an installed
printer driver to use Print Preview.
OTHER MICROSOFT OFFICE CLASSES
- Mini Power Sessions:
--Personalize Your Business Communications And Reports Using MS Office
--Take Advantage Of Templates In MS Office 2000
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